ORDERING
Due to high seasonal demand, orders may take up to 10 days to process before shipping. Holiday delivery is not guaranteed.
Online Orders
Our online store offers safe and convenient shopping 24 hours a day, 7 days a week. Simply navigate through our site to select products and add them to your shopping bag using the "Add to Bag" button. When you are ready to check out, click on the shopping bag in the upper-right corner of your screen. You may then review the items in your shopping cart, remove or add more items, and then go through our secure checkout process to purchase the items in your cart.
Note: We capture payment at the time you place your order and ship your order within 2 - 7 business days, depending on peak volume*.
Telephone Orders
If you need assistance placing your order, please call us at 1-855-651-1771. Our Customer Service Department is available Mon - Fri, 6am - 5pm PST.
For security reasons, we cannot take your credit card information over the phone. However we can assist you with your shopping and then send you a link to easily complete the checkout by entering your payment information, all through our secure online store.
Tax
Due to the continual changing of state tax laws, your order may be subject to tax. Many states require tax on merchandise and shipping, while others do not. New states may be granted tax rights at any time.
For shipments to the following states, sales tax will apply:
ALABAMA, ALASKA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, NEBRASKA, NEVADA, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, OHIO, OKLAHOMA, PENNSYLVANIA, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Payment
We accept all major credit cards: Visa, MasterCard, American Express and Discover (sorry, no checks, money orders, or CODs). All refunds are credited back to the card used to make the original purchase. The same is true for all disposable gift cards. If you plan to return an item, please have the original card available. All prices are in U.S. currency.
International Orders
Bearpaw.com does not ship Internationally at this time.
SHIPPING
| Shipping Method | Cost | Estimated Delivery Time |
|
Ground (orders OVER $75)
|
FREE
|
Allow 3-5 business days
|
|
Ground (orders UNDER $75)
|
$5.95
|
Allow 3-5 business days
|
|
2nd Day (offered for 2 pairs or less)
|
$29.95
|
Allow 2 business days
|
NOTE
We use USPS Priority shipping for P.O. Box delivery. All other delivery methods require a physical street address.
FREE SHIPPING
We offer FREE ground shipping within the U.S. on orders over $75. Products ordered with ground shipping normally arrive within 3-5 business days.
GENERAL INFORMATION
Our warehouse is located in Fullerton, California. We ship orders between 8am and 5pm (PST) Monday through Friday. All orders are shipped within 1 business day* unless otherwise noted. Orders placed before 9:00am PST (Noon EST) usually ship out the same day. 2nd Day shipping method does not include delivery on Saturdays, Sundays & holidays.
*Due to high order volumes during holidays, order processing may take up to 4 business days.